Bouncing clients between shared drives and scattered decks creates friction. A calm resource hub on your own domain keeps guidance, downloads, and updates in one predictable place.
Decide what lives there
- Public resources: service explainers, launch checklists, testimonial reels, standard pricing notes.
- Client-only content: onboarding forms, billing procedures, delivery timelines. Protect these with a simple password if needed.
Design principles
- Use a high-contrast grid or list layout with plenty of white space.
- Group content into two or three categories (Strategy, Delivery, Support) so navigation stays simple.
- Add concise descriptions and file sizes beneath each link.
- Layer in micro animations or accent borders only where they help scanning.
Keep updates simple
- Store master files in your shared drive, then link them into the hub.
- If you’ve added the Fernside CMS, create a “Resources” collection so your team can swap links without raising a ticket.
- Otherwise, bundle requests into a single support brief and we’ll update the section for you.
Use the hub everywhere
- Link to it in proposals, welcome emails, and post-launch check-ins.
- Reference it during calls (“The onboarding agenda lives at /resources”).
- Embed it in your website playbook so staff follow the same path.
Ready to centralise?
We can design and code a resource hub during your next Launch Sprint or Studio Site phase, keeping everything aligned with the rest of your site system. Book a project or message us via /contact to get started.