Background
Support tickets

Pay for upgrades only when you need them

Instead of maintenance retainers, Fernside Studio offers ticket-based enhancements. Need a new section, CMS field, or bug fix? Raise a request and we’ll quote it before any work starts.

48h
Typical response
14 days
Post-launch support
0
Retainers required
The Vigilance

What we can help with

Anything that keeps your Fernside-built site sharp.

01

Copy, design, layout tweaks

Update messaging, introduce a new CTA, or refine how components appear across breakpoints.

02

New sections & pages

Add testimonials, pricing tiers, or whole landing pages that match the existing system.

03

Feature enhancements

Hook in a new form integration, analytics event, or third-party service.

04

CMS updates

New fields, permissions, or workflows for the Fernside CMS.

05

Performance fixes

Image optimisation, code cleanups, and speed troubleshooting.

06

Security + uptime

Monitoring is built in. If alerts fire, we handle the fix under a ticket and keep you informed.

Great for

Choose tickets when you recognise these scenarios.

Sign 01

New campaign

Need a mini landing page or hero swap for a limited promo.

Sign 02

Team announcement

Update leadership bios and photography in the Fernside CMS.

Sign 03

Pricing change

Adjust components, add badges, and keep copy consistent everywhere.

Sign 04

Integration upgrade

Switch CRMs, update forms, or wire up a new automation.

Sign 05

CMS request

Add a content type or new approval workflow.

Sign 06

Perf watch

You noticed slower scores and want us to investigate.

Need an update?

  • Clear scopes before work starts
  • Includes hosting + monitoring
  • Access to support portal
  • Flexible scheduling
  • Bundle multiple tickets for savings
Submit a request

"You only pay for the work you request. Get in touch to discuss your requirements."

Secure the Future

Say hello

Quick intro