Host Client Resources on Your Own Site

Bouncing clients between shared drives and scattered decks creates friction. A calm resource hub on your own domain keeps guidance, downloads, and updates in one predictable place.

Decide what lives there

1. Public resources: service explainers, launch checklists, testimonial reels, standard pricing notes.
2. Client-only content: onboarding forms, billing procedures, delivery timelines. Protect these with a simple password if needed.

Design principles

1. Use a high-contrast grid or list layout with plenty of white space.
2. Group content into two or three categories (Strategy, Delivery, Support) so navigation stays simple.
3. Add concise descriptions and file sizes beneath each link.
4. Layer in micro animations or accent borders only where they help scanning.

Keep updates simple

1. Store master files in your shared drive, then link them into the hub.
2. If you’ve added the Fernside CMS, create a “Resources” collection so your team can swap links without raising a ticket.
3. Otherwise, bundle requests into a single support brief and we’ll update the section for you.

Use the hub everywhere

1. Link to it in proposals, welcome emails, and post-launch check-ins.
2. Reference it during calls (“The onboarding agenda lives at /resources”).
3. Embed it in your website playbook so staff follow the same path.

Ready to centralise?

Every month without a proper resource hub is another month of scattered links, confused clients, and lost credibility. We can design and code a resource hub during your next Launch Sprint or Studio Site phase, keeping everything aligned with the rest of your site system.

Slots fill quickly — check availability and we’ll confirm your earliest build window within 24 hours.