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You have decided to automate. Now you need to pick a platform. The choice between n8n, Make, and writing custom code is not about which is “best.” It is about which fits your specific constraints: budget, complexity, team skills, and scaling plans.
n8n is an open-source workflow automation platform with a visual editor. It can be self-hosted on your own infrastructure or used through n8n Cloud. It is developer-friendly, highly extensible, and increasingly AI-native with built-in support for language model integrations. The community is large and growing fast. The learning curve is steeper than Make, but the ceiling is much higher.
Make (formerly Integromat) is a visual, cloud-hosted automation platform that sits between Zapier’s simplicity and n8n’s power. The execution model is based on scenarios and operations rather than tasks, which changes how pricing scales. It handles complex logic including iterators, aggregators, and multi-branch routing. Non-technical teams can build reasonably sophisticated workflows without developer involvement.
Custom code means building your automations as software, typically using Python or Node.js, hosted on your own infrastructure or a cloud provider. Maximum flexibility, maximum responsibility. Nothing is off-the-shelf. Everything is exactly as you build it.
Headline pricing is misleading. What matters is cost at the volume your business actually runs.
| n8n Cloud | n8n Self-hosted | Make | Custom code | |
|---|---|---|---|---|
| Entry tier | £20/month (2,500 executions) | Hosting cost only: ~£10-30/month | £9/month (10,000 ops) | Dev cost + hosting |
| At 50k ops/month | ~£100/month | ~£15-40/month hosting | ~£45/month | Variable |
| At 500k ops/month | ~£500/month | ~£30-80/month hosting | ~£200/month | Variable |
| Maintenance burden | Low | Medium (self-managed) | Low | High |
The self-hosted n8n model becomes very attractive at scale. Your hosting cost is essentially fixed regardless of execution volume. For high-volume automations, the difference between £500/month on n8n Cloud and £40/month self-hosted adds up to significant savings over a year.
Make’s operations model counts every action as an operation, not just each workflow run. A workflow that sends an email, updates a CRM record, and queries a database counts as 3 operations. Plan accordingly when estimating costs for complex workflows.
Custom code has no platform fees but carries development and maintenance costs. At low complexity, this is usually the most expensive option. At very high volume or unique requirements, it becomes the most cost-effective.
Make’s limitations: Execution time caps at 40 minutes per scenario on most plans. Complex, long-running processes need to be broken into multiple connected scenarios. The visual interface is excellent for moderate complexity but becomes unwieldy for very complex logic. Error handling options are functional but less configurable than n8n or custom code.
n8n’s limitations: The learning curve is real. Getting productive with n8n takes longer than Make. Self-hosted deployments require technical capability to set up, maintain, and update. The visual interface can become cluttered with very large workflows. Community support is strong but commercial support is more expensive than you might expect.
Custom code’s limitations: Every feature must be built and maintained. No visual interface for non-technical stakeholders. Higher build cost for standard integrations. When a connected API changes, you fix it yourself. Debugging requires developer time rather than a platform support ticket.
Use Make when:
Use n8n when:
Use custom code when:
Most sophisticated operations end up using more than one approach. This is not a compromise. It is the sensible architecture.
Make for the marketing stack: lead capture, CRM updates, email sequences, Slack notifications. These are Make’s sweet spot and non-technical marketers can maintain them.
n8n for operations: invoice processing, data pipelines, complex approval workflows, AI-assisted document handling. Technical team builds and maintains these. Self-hosted for data control.
Custom code for critical business logic: the proprietary scoring algorithm, the bespoke client portal integration, the high-volume data transformation that needs to run a million times per day reliably.
The platforms coexist without conflict. They each handle the layer they are best suited for.
The platform decision should come after the process is mapped. It is surprisingly common for businesses to choose a platform first and then discover that their processes need more (or less) than the platform can handle. Our workflow mapping guide covers how to document your processes in a way that makes the platform decision obvious rather than agonised.
Our advisory service includes platform recommendations based on your specific process map, team capabilities, and growth plans. We work with all three approaches and recommend based on fit, not preference.
Not sure which platform fits your situation? Get a platform recommendation based on your actual requirements.