Hire someone, or automate it? Do not hire for a job a system can do
The inbox is full, so you think 'we need another person'. Sometimes you do. Often you need the repetitive bit taken off the person you already have. We help you tell the difference.
A new hire for admin feels like relief. Then you train them on the same copying and pasting, they go on holiday, and you are back in the spreadsheet. If the work is the same steps, in the same order, a person is a costly way to run a loop.
Hire when the work needs judgement, relationships, or a pair of hands on site. Automate when it is fetching, filling, chasing, and filing. Most growing firms need a bit of both. Not another full time role for the filing.
How we solve it
Proven solutions to fix hire or automate
Sort work into 'person' and 'loop'
We walk through the week with you. Anything you could train a new starter on in an afternoon is a loop. The rest stays with your team.
Automate the loop first
One process. Prove the hours come back. Then decide if you still need the hire. Often you need a better week, not another salary.
Keep people on the work that pays
Quotes, customers, the job itself. Admin that used to eat Monday morning runs in the background.
Industries we help with this
Same problem shows up in these trades and professions. The fix is the same idea. built around how you actually work.
Same cluster
Admin and systems. Related problems, one step up or down.
About to hire for admin?
Tell us what the new person would actually do all day. We will say honestly if a system should do part of it.