Background
Managed Systems

Your AI team without hiring one

Monthly retainer that covers monitoring, prompt tuning, system expansion, and priority support. We keep your AI systems running, improving, and scaling, so your team doesn't need to become AI engineers.

24/7
Monitoring
48h
Response time
No
Long-term lock-in
Included

What's included

Everything your AI systems need to stay healthy, improve over time, and grow with your business.

01

System monitoring

24/7 uptime monitoring, error tracking, and performance metrics. We know when something's off before your team notices.

02

Prompt tuning

Regular optimisation of AI prompts and model parameters based on real output quality. Systems get smarter over time.

03

Capacity expansion

When you need your systems to do more, new workflows, new integrations, new capabilities, we build and deploy within your retainer.

04

Quarterly roadmap reviews

Every quarter we review system performance, identify new opportunities, and plan the next expansion phase together.

05

Priority support

Direct Slack or email channel. Issues are triaged within 48 hours, critical issues within 4 hours.

06

Vendor management

We handle API provider changes, model updates, and infrastructure maintenance. You don't need to track the AI landscape.

Operations stack

Tools we use to keep your systems healthy and improving.

Layer 01

Monitoring

Real-time dashboards, error tracking, and performance alerts

Layer 02

Quality assurance

Output sampling, accuracy scoring, and regression detection

Layer 03

Deployment

Automated testing and deployment pipelines for safe updates

Layer 04

Reporting

Monthly performance reports and quarterly strategic reviews

How It Works

Simple onboarding, then ongoing value every month.

01

Onboard

We audit your current systems, set up monitoring, and establish baselines for performance and quality.

02

Monitor

Continuous monitoring with alerting. We catch issues early and resolve them before they impact your team.

03

Tune

Regular prompt and parameter optimisation based on real output quality and changing business needs.

04

Expand

New automations, integrations, and capabilities deployed as part of your monthly retainer.

05

Review

Quarterly sessions to assess ROI, plan next priorities, and align systems with business direction.

AI systems need operators.

Models update, requirements change, and edge cases appear. We handle all of it so your team stays focused on the business.

Say hello

Quick intro